Auto Diagnostic & Repair, Antioch

I am shocked that nobody has written a review for this place yet! I was beginning to give up hope to ever get a honest , polite and timely auto service in Antioch. Brian will not do any repairs unnecessarily, will remind you of the work that needs done, and treat you with respect. The brake squeak in my old CRV, the one which nobody before him could fix, is now gone! The car is running smoothly(and it has 130,000 thou. on it! He has no lack of business, so call ahead of time to bring your car in.

— Yelp User Review

Always excellent service and they offer the best advice for my car! Loyal to them for two years now and counting! They're also very good at letting you know right away about the latest news on your car. Impressed with how organized they are!

— Google User Review

Auto Diagnostic & Repair is a first class auto repairs shop. From the best customer service and high quality repairs, to the top notch ASE certified technicians, your cars are in good hands!

— Google User Review

I'm always very impressed about their professionalism. Everytime I take my car I leave satisfied. They always explain everything that they recommend and the ones that are urgent.

— Google User Review

Brian and his crew of auto technicians have taken great care of things I cannot do myself (as a former mechanic) and has always been fair with us. One time they worked about 3 hours trying to figure out a problem, and when they figured it out, they only billed me for the initial diagnostic fee. I authorized the repairs and he counted the diagnostic fee towards the repair. I've referred several people to them as well and each person has called me later to thank me for sending me over there. I would send my closest friends to them, and I have.

— Google User Review

My experience at Auto Diagnostic has always been excellent. They are honest regarding the repairs I need. They never tell you what needs to be fixed, unless it really does need attention. I have gone to Auto Diagnostic for more than 10 years. I would never go anywhere else, including a new car dealership. The people who serve you are polite and informative. The owner, Brian sets the high standard for all the people at the shop. I HIGHLY RECOMMEND THIS AUTOMOTIVE REPAIR BUSINESS!

— Google User Review

Auto Diagnostics and Repair has been caring for my cars for 9 years and I wouldn't go anywhere else. I trust them and they have proven many times that I can. That's very important to me and I wouldn't think of going to any other repair shop. Everything they do is top notch and professional.

— Google User Review

I've been going to other service areas in Antioch for years and I am so glad I discovered Auto Diagnostic and Repair. I have read the other negative reviews here on Yelp and wonder if they really went here. The customer service is of the highest order. They take the time to explain what is going on with your car (by the tech that will work on your vehicle). Being an IT guy, I am impressed by their systems to keep track of your vehicle status and the itemization of work that they recommend for you. If you live in the area and need quality automotive services this is the place. My Expedition is running better than ever at 140K, they fixed my AC (something 360 never did well for me). In the past I always felt that I got taken advantage of when I needed repairs... Auto Diagnostic and Repair is a class operation. They also sent me a "club" card booklet with discounts and a place for me to put my receipts for service.

— Yelp User Review

I have been going to Auto Diagnostics for close to five (5) years. I have a 1991 Ford F-150 Custom pick-up and I can proudly say that I am the original owner. Brian and his crew have done the upkeep on my truck and each time they say, " this truck runs pretty good." This has the original engine but his crew have performed the maintenance that surrounds it. Brian may not personally work on every car but he always gives it his blessing before it is turned back over to the owner. Yes, I have spent some money over the years, but you know what? It was worth it. I got it painted to it's original color,, some new interior re-done.and i am always getting compliments. It has 198,000 miles and I take it one day at a time with enjoyment. NO TRUCK PAYMENTS. Thank you Brain,Christina and the whole crew. You guys really took care of me. All the best.

— Google User Review

My experience with this place so far has been excellent. Staff is professional and customer focused. Work is done as expected.

— Google User Review

I only have good things to say about Auto Diagnostic. I have had my Dodge RV in there for diagnostics, repairs, both minor and major, plus general maintenance. The staff are friendly and efficient. The work has been first class, priced as quoted and on time. They will happily give you a ride home and pick you up if the vehicle needs to be there for an extended time. I would confidently recommend them to anyone looking for a reliable and customer friendly repair facility.

— Google User Review

Very friendly knowledgeable folks there and they did a great job on my engine!

— Google User Review

Everything is thoroughly explained and old parts validate the need for work. The work is guaranteed and there is follow up. I have been to many shops and dealerships and I am so thankful I found Auto Diagnostic. I had surgery one year and received flowers from my friends at Auto Diagnostic. Christine and Brian's advice is so helpful. They go above and beyond the call of duty so many times. Thank you!

— Google User Review

This place is awesome! Three ladies work at the front desk and that makes it very personal. They take care of my needs in a timely manner and they always offer a ride to and from the shop. They give a rose when they are done! who does that?? what a great way to end the job! They offer free oil change if I refer a friend. Brian, the owner is very involved in the community and I appreciate that. I have never seen an auto repair shop care about the community. I recommend you give him a chance to show you what an honest and professional environment has has created. They follow up with a thank you note in the mail and a phone call to ensure my satisfaction. I also love receiving a newsletter from them in the mail. They just have lots of little things that keeps me as a happy customer.

— Yelp User Review

I know when I take my vehicle in for service or repair I am treated with respect and the staff lessons to everything I say that is going on to fix my car the first time. Awesome staff and a dependable and reliable shop.

— Google User Review

I think the words that best describe this shop are thorough and professional. No games. You get quality repairs with a full explanation and assurance that when you leave, the car is working perfectly and you have no worries. I love that feeling of confidence. Brian the owner is great! His passion is cars and you can feel it immediately. Add to that really nice people who will bend over backwards to make you happy. My wife and I are so happy to have found them!

— Google User Review

These folks did a great job and were very helpful with my special needs! Very knowledgeable and professional.

— Yelp User Review

Best garage I've ever gone to owner is sharp Chris the young lady at the desk is very good & gets the job done.

— Google User Review

My husband always took his truck to the Chevy dealer, when I made an appointment with Auto Diagnostic he was not happy with me. After he got his truck back and it was running the best it had in years, he is now a faithful Auto Diagnostic customer like me.

— Google User Review

I love this place. Chris is very nice. It's very hard to find a good mechanic and one you can trust. I'm so glad I found this place because they are great and I trust them so much with my car and my husband's car. They do great work. They also work fast. The work environment seems to be extremely fun.

— Google User Review

The owner, Brian, was very informative and professional, with a smile! I am very happy that my Check Engine issue was fixed, and that I found a great and honest shop in Auto Diagnostic & Repair! I would recommend this shop to everyone, Including Family! ;) And when I went back for the follow up, Kris at the front desk, took care of it, and was professional, friendly and made me feel like a valued customer. I would give Auto Diagnostic 6 Stars if I could ;)

— Google User Review

Great place to get your car worked on

— Google User Review

This is THE best place to have your automobile repaired and serviced, everyone who works here is beyond professional. This place has the latest state of the art diagnostic equipment not to mention the most up to date training available. You will not find a better staff to serve you. This is a family business with family morals. They stand behind every repair no matter what, this is what good business is. I feel like family when I bring my autos here.

— Yelp User Review

Best place to go for great work

— Google User Review

Brian and his team are great at keeping my cars running smoothly! They are always pleasant to work with even though its not always fun to need mechanic work done on your cars. I love that they make recommendations but give you the information needed to decide what needs to be done now or can wait til later. I highly recommend Auto Diagnostic & Repair.

— Google User Review

Charlie and the crew did a great job on my wife's Brakes and rotors. Ive done my own in the past, but it was real nice having their shop get it in and done in a very timely manor. Understanding my driving and towing requirements, the set me up with the right gear. Very please and going back for more in the future.

— Google Review

Very welcoming and ready to help

— Google Review

Great customer service, fast, reliable and reasonable...highly recommended

— Google Review

Brian and the staff at Auto Diagnostic and Repair are truly a pleasure to work with. I had tried many other shops in the area before I found them and I am now a loyal customer of over 15 years. Why? They are truly the gold standard in their industry. They stand behind their work. They have Integrity, they are reliable and they truly care about their clients. When my truck broke down on a busy highway recently, and AAA refused to give me a ride, they didn't hesitate to come out and pick me up. I will continue to refer people to them with confidence and I wish them many more years of success!

— Google Review

If you’re not getting your Vehicle checked by Charlie and his crew then you should definitely give them a call. They fixed major issues that were required to be fixed in my car. They did it with ease and in a timely manner. The front desk personnel can help you feel welcomed the moment you step in their door. Amazing customer service and satisfaction Guaranteed! I will be recommending Auto Diagnostics and Repair to friends and family; I myself will be coming here for all my future car service needs. Thanks Charlie and personnel for all your help.

— Google User Review

Auto Diagnostic is an outstanding car repair business. The folks there are competent, professional and committed to providing excellent, efficient and caring service. I have been a loyal customer and so appreciate their honesty and integrity.

— Google User Review

The entire team at Auto Diagnostic & Repair were amazing from start to finish. No games or last minute add ons. As a first time customer I felt like I have been going to these guys for years. They have earned my future business and I would highly recommend anyone in need of work to visit their business

— Google User Review

Great people! Great service!All three of my Vehicles are in great operating condition because of Auto diagnostic & Repair. If you are having car trouble I encourage you to give Brandon a call you won’t be disappointed!

— Google User Review

Fast friendly and knowledgeable! First time customer and now a return customer so Glad I found these guys! My Lexus IS running like a champ

— Google User Review

Everyone is very professional and friendly

— Google User Review

"I couldn’t seem to get a diagnosis for why my check engine light was by any other auto service. Charlie let me know that “they would seek out the issue by hand and a good eye” they found the problem and within 24 hours I had my vehicle back repaired. I’m smogged and registered! I recommend Auto Diagnostics and Repair! Thanks so much!

— Google User Review

Very friendly, professional and experienced repair shop. Highly recommend their services

— Google User Review

My Ford Ranger had developed a bad oil leak,,they checked it out, gave me a fair quote and repaired it, good quality repair,,I'm pleased, The service advisors and office crew seemed helpful, polite and genuine,,,the technitions were all polite and friendly, I definitely will return for any work I need done on my vehicles,,and I will recommend this shop to others!

— Google User Review

I highly recommend their service the staff is really nice Nicole and Charlie work together to put my truck back on the road. Should have chose them first would've saved me a lot of heart ache and money

— Google User Review

Very friendly and gave a detailed report of my car. Thank you :) Definitely recommend

— Google User Review

actually I was surprised on the level of service, I was was a dealership tech for years now an advisor and they are just as good and professional. Now I know and have a shop I feel good about and can recommend

— Google User Review

I was looking for a good, reliable, dependable auto repair shop I could trust. I found Diagnostic Auto Repair when I did a google search, I liked the fact that they had very high reviews and the comments I read were very positive. I called and spoke to Nicole who scheduled my repair the next day and since my car needed a tow she recommended a great tow service. After a couple of hours my estimate was done and I was satisfied with the repair cost. Their service advisor is very nice and professional as is all of their mechanics. The repairs were done the same day and back on the road I went. I like the way you can track your work as it is being done, they even provided pics of the area that needed repairs, they have the best communication I’ve ever experience from an auto repair shop. My wife was even given a beautiful rose when we picked up the car, a very nice touch, I took a little candy bar from their candy jar. We will be using Diagnostic Auto Repair from now on. Thank you Brian for having the shop we were looking for

— Google User Review

Very fast and professional would recommend to anyone and will be a returning customer

— Google User Review

Very aunist good service very good costumer service well be back

— Google User Review

Great communication and customer service

— Google User Review